Terms & Conditions – HealthNests
Effective Date: [01-November-2024]
These Terms and Conditions (“Agreement”) apply to your use of HealthNests’ website (www.healthnests.com), shop (www.healthnests.com/shop), Facebook page, and group. By accessing or interacting with these platforms, you agree to comply with these terms. If you do not agree, kindly refrain from using our services.
1. Use of Platforms
When using our website, shop, Facebook page, or group, you agree to:
- Comply with applicable Bangladeshi laws and international regulations.
- Avoid engaging in illegal, defamatory, or unauthorized activities on any of our platforms.
- Provide accurate and updated information for account creation, purchases, or participation in discussions.
- Refrain from disrupting the functionality of the platforms or violating the rights of others.
2. Products and Services
HealthNests provides health-related products, expert guidance, and regulatory services.
- Product Availability: All products are subject to stock availability, and we reserve the right to limit purchases or refuse service.
- Accuracy of Information: We strive to present accurate product descriptions and images but do not guarantee that all details are entirely error-free.
- Health Disclaimer: Any advice or information on our platforms is for informational purposes only and should not replace professional medical consultation.
3. Account Registration
- Users may need to register an account to access features like purchases or personalized services.
- You are responsible for maintaining the confidentiality of your credentials.
- Notify us immediately of unauthorized access or suspicious activity on your account.
4. Pricing and Payment
- Prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice.
- Payment methods include credit/debit cards, mobile banking, and others as listed at checkout.
- In case of pricing errors, we reserve the right to modify or cancel orders.
5. Shipping and Delivery
- Delivery times and charges depend on the destination and shipping method.
- While we ensure timely dispatch, delays due to third-party couriers or unforeseen circumstances are beyond our control.
6. Returns and Refunds
- Returns are accepted within the specified period (e.g., 7–14 days) for eligible items in original, unused condition.
- Certain items, like perishables or personal care products, may not qualify for returns.
- Refunds are processed after the returned product passes inspection.
For detailed policies, refer to our Return & Refund Policy.
7. Privacy and Data Protection
Our use of your personal information is governed by our Privacy Policy, accessible here. By using any of our platforms, you consent to the data collection practices outlined in this policy.
8. User Conduct
For Facebook groups and pages:
- Respectful interaction is mandatory; abusive or inappropriate comments will result in removal or banning.
- Do not post content that violates intellectual property, privacy, or community standards.
9. Intellectual Property
All content on HealthNests, including text, images, logos, and videos, is protected by intellectual property laws. Users may not reproduce, distribute, or use this content for commercial purposes without permission.
10. Limitations of Liability
- HealthNests is not responsible for any direct or indirect losses resulting from using our platforms or products, including, but not limited to, health outcomes, data breaches, or system errors.
- Users are advised to implement their own measures for device security when accessing our platforms.
11. Links to Third-Party Websites
Our platforms may link to external websites. We do not control these websites and are not responsible for their content or privacy practices. Users should review the terms and policies of third-party sites before engagement.
12. Indemnification
You agree to indemnify and hold harmless HealthNests, its officers, and employees from claims, liabilities, or expenses arising from your use of our platforms or violation of these terms.
13. Modification of Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted with the revised Effective Date. Continued use of our services after such updates implies acceptance.
14. Governing Law
These terms are governed by the laws of Bangladesh. Disputes will be resolved under the jurisdiction of Dhaka courts.
15. Contact Us
For inquiries or concerns, contact us at:
- Email: info.healthnests@gmail.com
- Phone: +880 1313967700
- Address: Sector 12, Uttara, Dhaka
